|
To the County of Renfrew IT Division, the pace of technology has meant growth from four to twenty six supported site locations in a span of six years due to the sheer volume of Provincially downloaded services, such as Social Housing, Ontario Works and Provincial Offences Act administration. Encompassing all Local and Wide Area Networking; research, recommendations, procurement, installation and support of all corporate hardware and software, as well as telecommunications systems, our small department has it’s share of big challenges.
Reliance on technology in government today is tremendous; and a lot of it, if done well, is invisible. The “behind the scenes” technology that drives services has become mission critical across all divisions. IT has come to be viewed as a utility – like heat or hydro that we expect to be ubiquitously available and totally reliable. With a department of skilled, certified IT professionals enthusiastically providing a wealth of IT support, customer service has to be our top priority in all that we do.
We have earned ourselves a reputation of “Doing More with Less.” It’s not about technology itself, but rather, about what can be accomplished through technology. Combining our employees with technology, the County of Renfrew endeavors to provide its mandated services in the most efficient means possible.
Corporate & Departmental Behavoural Competencies
IT Policies
IT Policies are listed with the Corporate Policies and Procedures.
IT Training
In 2003, the IT Department initiated monthly training sessions for all County of Renfrew employees. We provide half-day, hands-on, in-house training based on a number of different topics. Some past topics include:
- Computer Basics
- Novell GroupWise®
- Microsoft Word - Beginner, Intermediate and Advanced
- Microsoft Excel - Beginner, Intermediate and Advanced
Our staff members are all well educated, “real-world” pros in the various courses being offered and every training session is designed with the focus of enhancing the skills of the end user and saving time on the job. With each course you will receive a Training Manual which is yours to keep as reference material for your daily job responsibilities.
Announcements:
 NEW! Introduction to Microsoft Office 2007
For details, please contact Help_Desk@countyofrenfrew.on.ca
2010 Information Technology Training Schedule
Please Note: IT Training Sessions are not recognized by the Ministry of Training, Colleges and Universities and therefore are not in direct competition with local educators.
Contact IT
Adobe Acrobat Reader 7.0 or greater is REQUIRED to view .pdf files on this site. If you do not have this plug-in you may download it here.  |
Finance
