We believe that Residents and Families must have a voice in the management of our Home and their care.
Resident Council meetings are held monthly to allow Residents to voice any concerns, complaints or challenges they may have. In the event a concern requires further review, aside from the immediate department level, the Resident Complaint Procedure is available. The Resident Council meetings are also a great forum to inform Residents about upcoming events and programs. Everyone is encouraged to attend.
In addition, the Family Council Group offers support and education to family members. This group meets on the fourth Tuesday of every month and brings in guest speakers of special interest to families. If you wish to join this committee, please contact our Client/Outreach Program Supervisor at 613-432-4873 ext. 1186 or email rborden@countyofrenfrew.on.ca.
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