Who can apply?
You can apply if:
You are at least 16 years old.
All members of the household are legal residents of Canada or refugee claimants.
No member of the household owes money to any social housing provider.
No member of the household is currently under a deportation, departure or exclusion order to leave Canada.
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No member of the household has been convicted of an offence in relation to rent-geared-to-income assistance or found by a court of law or the ontario Rental Housing Tribunal to have misrepresented their income for the purpose of rent-geared-to-income assistance.
you are able to live independently.
You will be required to provide documentation clearly indicating your legal right to be in Canada. This may include, but is not limited to, a copy of your birth certificate, landed papers, or documents supporting your claim for refugee status.
When it is closer to the time when you will be offered housing you must:
Be able to live independently, with or without support services (which you must arrange)
An individual is considered to be able to live independently if he or she is able to perform the normal essential activities of day-to-day living; or can do so with the aid of support services and demonstrates that those services will be provided when they are required. |
I own my own home. Can I still apply?
If you own a residential property that can be used all year, you are required to have divested your interest in any residential property within 180 days after receiving RGI assistance. |
I do not have an income. Am I eligible for social housing?
You may be required to pursue income from one or more of the following sources:
Ontario Works
Support Payments
Employment Insurance
Any pension or support payments required under a sponsorship agreement |
When will I be notified regarding the status of my application?
Within seven business days after your application is received, it will be reviewed to ensure that it is complete. You will receive written notice informing you whether your application is complete or not.
If it has been determined that your application is not complete, you will be informed why it is not complete and what additional information is required to complete the application. You will also be given a time period in which to submit the required information or documentation. |
What should I do if information or my situation changes after I submit my application?
If there is a change in any of the information that you provide, you are required to notify the processor of this application within 10 business days of the change. You will be notified if additional documents or information are required. |
How long will it take for me to get a unit?
The length of time before a unit comes available will vary depending on the locations you choose and the number of vacancies available. |
Can I choose where I want to live?
Yes. When you apply for housing, you will be asked where you want to live. You can choose one or many locations. Your name will be added to the waiting list for each location where you are eligible. |
Can I pick the size of the unit I want?
You can indicate what type of unit you want to live in. However, your choice must fall within a range of unit sizes that is determined by the occupancy standards that apply to your household size. |
What happens while I am waiting for housing?
It's important that you keep your file up to date. You must notify us within ten business days if any of the information changes, for example:
You change your address or phone number
You want to live in locations other that those you chose on you application
The number of people in your household changes
The contact person on your application changes
We will send you a letter or contact you at least once a year. Your name may be removed from the waiting list if we cannot contact you. |
How many people are chosen for housing?
The system for selecting households is based primarily on the date you are deemed eligible. Special priority may be given to your application if you are living with someone who threatens your safety or the safety of other household members. |
How ill I be contacted for an offer?
Since units are rented promptly, housing providers require a daytime telephone number so they can call you when a unit becomes available. If you cannot be reached during the day, it would be helpful if you gave us a telephone number of a contact person who can be reached during the day so they can pass on the message to you. |
How much rent can I expect to pay?
Rent-geared-to-income is based on 30% of your gross monthly income, or if you are receiving assistance from Ontario Works or the Ontario Disability Support Program, a social assistance rent scale. Additional charges amy apply depending on the community. |
What if I want a market rent unit?
Housing providers who have market units maintain a separate waiting list for these units. If you are interested in obtaining a market rent unit, please contact the housing provider directly. |
What if I need a special type of unit?
Some housing providers have wheelchair accessible units. If you are interested in obtaining a barrier free unit, please contact the housing provider directly. |
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