The Manor Banner provides interesting news related to the Home, coverage of recent events and highlights of Residents and staff. Recently revived, the Newsletter is a cooperative effort that involves a Resident Editor and a coordinating staff member. Bonnechere Manor is very pleased that sponsorship is provided by business organizations that deal with us on a regular basis. Submissions to the Newsletter are welcomed and encouraged.
We believe that Residents and Families must have a voice in the management of our Home and their care.
Resident Council meetings are held monthly to allow Residents to voice any concerns, complaints or challenges they may have. In the event a concern requires further review, aside from the immediate department level, the Resident Complaint Procedure is available. The Resident Council meetings are also a great forum to inform Residents about upcoming events and programs. Everyone is encouraged to attend.
In addition, the Family Council Group offers support and education to family members. This group meets on the fourth Tuesday of every month and brings in guest speakers of special interest to families. If you wish to join this committee, please contact: Shelley Yantha, Director of Care, Telephone ext. 1113 or email email@example.com