Homelessness Prevention Program

Are you currently homeless with no where else to go? Please contact the Mesa Hart Hub Intake Centre at 1-844-720-0056. This number is available 24 hours/day, 7 days/week.

To help us better understand homelessness in our community and to quickly connect you to services that are available, please complete our By-Name Data Survey if you are experiencing homelessness in the County of Renfrew.

By completing this Survey, you will be connected to a service provider within the County of Renfrew who can help you navigate the services and supports that can help you.


Homelessness Prevention Program

The Homelessness Prevention Program (HPP) is a provincially funded initiative delivered by the County of Renfrew to help residents with low income maintain housing stability.

To qualify, applicants must:

  • Reside within Renfrew County
  • Have net income lower than the HPP Income Level Cut-off chart
  • Have liquid assets not exceeding $2,500
  • Have not already received the maximum HPP benefit within the last 12 months
  • Submit a completed HPP Application (printable version) and submit requested documents to verify identity, income, and expenses
  • Meet criteria for eligible expenses
  • Status in Canada - Applicants must be legally authorized to reside in Canada and must be a Canadian citizen, permanent resident or have applied for permanent resident status, refugee, or refugee claimant. Applicants must provide supporting documentation to verify their status.

 

HPP Income Level Cut-offs
Household After Tax Income Household Size
  1 2 3 4 5 6 7+
$38,000 or less Eligible Eligible Eligible Eligible Eligible Eligible Eligible
$38,001 - $54,000   Eligible Eligible Eligible Eligible Eligible Eligible
$54,001 - $65,000     Eligible Eligible Eligible Eligible Eligible
$65,001 - $71,000         Eligible Eligible Eligible

Maximum Eligibility

  • Households without children $1,500
  • Households with children $2,000

Eligible Expenses

  • Imminent or current homelessness
  • Unemployed and moving for training or employment
  • Moving to more affordable accommodations
  • Moving due to health hazard
  • Landlord paid directly

  • At risk of eviction for non-payment of rent
  • The applicant must agree to a payment plan to ensure that ongoing rent is paid
  • Landlord paid directly

  • Imminent or current hydro, fuel, or water service disconnection
  • HPP can only be issued if the vendor will reconnect or stop disconnection
  • The applicant must agree to a payment plan to prevent future risk of utility interruption
  • Equipment rental & utility deposits can be paid if required to obtain new utility service

  • Other expenses connected to an emergency may be approved if required to ensure housing stability. Eligibility for extraordinary expenses will be considered in cases where failing to provide financial assistance may result in the loss of housing or housing safety.

Low-income Energy Assistance Program (LEAP)

If you have fallen behind on your utility bill, you may also apply to the Ontario Energy Board Low-Income Energy Assistance Program (LEAP). Through LEAP, low-income customers can get direct support to pay bills to ensure that electricity and natural gas services are not disconnected.

To find out more about Low-Income Energy Assistance Program (LEAP), please visit their website.

Contact Us

Ontario Works Killaloe
Ontario Works
1 John Street, PO Box 102
Killaloe, Ontario K0J 2A0
T. 613-732-2601
F. 613-432-9402
Toll-Free 1-866-897-4849
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Ontario Works Pembroke
Ontario Works
7 International Drive, Pembroke
Ontario K8A 6W5
T. 613-732-2601
Toll-Free: 1-866-897-4849
F. 613-432-9402
Map this Location

Ontario Works Renfrew
Ontario Works
450 O'Brien Road, Renfrew
Ontario K7V 3Z2
T. 613-732-2601
Toll-Free: 1-866-897-4849
F. 613-432-9402
Map this Location